Privacy Policy

Hey there! Welcome to Intermix's Privacy Policy.

We know privacy policies aren't exactly thrilling reading, but we've worked hard to make this one as clear and engaging as possible. Why? Because we actually want you to understand how we handle your data! Think of us as your digital friend, here to explain what information we collect, why we need it, and how we use it to create meaningful connections. So grab your favorite drink, get comfortable, and let's dive in!

Effective Date: September 21, 2024

1. Who We Are

Intermix is powered by InterX Network Inc., and we're here to help you connect with others through seamless, real-time interactions, supported by AI. Our mission is to remove barriers and help you engage in conversations that matter. We take your privacy seriously, so if you have any questions or concerns, reach out to us at team@intermix.space.

2. Where This Privacy Policy Applies

This Privacy Policy covers everything we do under the Intermix brand - our website, mobile app, AI features, and any other services we offer. Think of it as a comprehensive guidebook for how we handle your information across our entire platform.

3. Data We Collect

Let's be upfront: we can't help you create meaningful connections without some information about you. Here's what we collect and why:

Data You Give Us

Account Information: Email, phone number, username, password
Profile Details: Location, interests, preferences
Content: Messages, photos, videos you share
Payment Details: For premium services

Data We Collect Automatically

Usage Data: How you use our platform
Device Info: Device type, IP address
Location Data: When you allow it
AI Interaction Data: How you use our AI features

Data from Others

Social Connections: From linked accounts
Third-Party Services: When you connect them
Other Users: When they interact with you

4. Why We Use Your Data

The Basics

Creating and managing your account
Helping you connect with others
Powering our AI conversations
Processing your payments
Sending you important updates

The Cool Stuff

Making smart recommendations
Personalizing your experience
Training our AI to be more helpful
Creating new features you'll love

The Safety Stuff

Keeping you safe from bad actors
Detecting fake accounts
Moderating content
Preventing fraud

The Legal Stuff

Complying with laws
Enforcing our terms
Protecting legal rights
Handling disputes

5. How We Share Your Data

Other Users

Your public profile info
Content you choose to share
Messages you send
Group chat participation

Service Providers

Who: Companies that help us provide our service
What they get: Only what they need to help us

Examples:

Cloud storage providers
Payment processors
Content moderators
Analytics services
Security services

Legal Requests

We may share information when:

Required by law
Needed to protect rights and safety
Part of a corporate transaction
You give us permission

6. How Long We Keep Your Data

Active Accounts

While you're actively using Intermix
As long as needed for service features

After Deletion

3-month safety window after account closure
Some data kept longer for legal reasons
Payment records: 10 years (required by law)
Support records: 6 years
Safety records: as needed

7. Your Privacy Rights

You're in control! You can:

Access your data
Correct mistakes
Control your privacy settings

For residents of different regions:

EEA/UK: GDPR rights apply
California: CCPA rights apply
Other regions: Check local rights

8. Special Notice for AI Features

Our AI is cool, but we're serious about protecting your privacy:

AI chats are encrypted
You control what AI learns
You can opt out of AI training
We review AI systems regularly
Human oversight is maintained

9. Security

We use industry-standard security measures:

Data encryption
Access controls
Regular security audits
Incident response plans
Employee training

10. International Data Transfers

We operate globally, which means:

Data may cross borders
We use legal safeguards
We follow international standards
Your rights are protected

11. Children's Privacy

Must be 18+ to use Intermix
We delete underage accounts
We don't knowingly collect kids' data
Parents can contact us with concerns

12. Changes to This Policy

We'll notify you before making major changes:

Email notifications
In-app notifications
30-day notice for big changes
Previous versions available

13. How to Contact Us

Questions? Concerns? We're here to help!
Email: team@intermix.space

Still reading? Awesome! Thanks for taking the time to understand how we protect your privacy. Now let's get back to making meaningful connections!

Remember: Your privacy matters to us, and we're always here to answer your questions.